Terms of Use

At Resilient Brands, we empower startup founders and business leaders to manage their brand before others define it. To ensure the best experience with our platform and services, please read the following terms and conditions.

These are the Terms of Service for Resilient Brands LLC, a Delaware limited liability company (“Resilient Brands”, “we”, “us”, or “our”). These Terms apply when you visit our website at resilientbrands.ai (our “Website”), use our brand management platform, access our AI-powered provider search tools, utilize our comparison services, participate in our educational programs, or otherwise interact with us (the “Services”).

Please be aware that these Terms constitute a binding legal agreement between you and Resilient Brands. You agree you are responsible for your use of our platform, including provider searches, brand assessments, and any recommendations or matches we provide.

Resilient Brands reserves the right to update these Terms at any time. When we make changes, we will provide you with notice through our website or other reasonable means. Your continued use of our website or services following any changes serves as your agreement to the updated Terms.

By interacting with us, accessing or using the website and services, creating an account, or using our platform features, you acknowledge, represent, and warrant that you have read, understood, and accept these Terms in their entirety, including our Privacy Policy, Platform Usage Guidelines, Provider Matching Terms, and any subscription or payment terms.

By accepting these Terms through your use of our website or interacting with us, you certify that you are at least 18 years of age or are at least 13 years of age and are under the supervision of a parent or legal guardian that will be bound to these Terms on your behalf.

You agree to use the website and services in a manner consistent with all applicable laws and regulations. You represent, warrant, and agree:

1. You meet all age and eligibility requirements expressed in these Terms and Conditions
2. You will only use our website for lawful purposes, and will not use our website for sending, storing, or distributing any unlawful material, or for fraudulent purposes
3. You will not use our services to cause nuisance, annoyance, or inconvenience
4. You will not impair or harm the proper operation of our website and services
5. You will not copy, or distribute any content contained within our website without written permission from us

You may use our website and interact with us only for lawful purposes and in accordance with these Terms and Conditions. You agree:

1. You will not exploit or harm minors
2. You will not transmit any advertising or spam material
3. You will not impersonate Resilient Brands or any person or entity associated with us
4. You will not engage in any conduct that challenges anyone's use or enjoyment of the website or services

By using our Services, you acknowledge and agree to our use of analytics and tracking technologies as described in our Privacy Policy.

Enhanced Conversion Measurement

When you submit forms or complete conversions on our website:

• We may send SHA-256 hashed versions of your contact information to Google for improved conversion measurement
• This hashed data cannot be reversed to identify you personally
• The purpose is solely to improve the accuracy of conversion tracking and optimize our services

Privacy Protection

SHA-256 hashing is a one-way cryptographic function that cannot be reversed. Google cannot decrypt this data to identify you personally.

You acknowledge and agree that our website and services may contain content or features that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. The Resilient Brands name and logos are pending trademarks and service marks of Resilient Brands.

Under no circumstances will Resilient Brands be liable in any way for any content or materials of any third parties, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content or information.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, and other information about our Services provided by you to Resilient Brands is non-confidential, and Resilient Brands will be entitled to the unrestricted use and dissemination of this feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

Our website may provide links or other access to other third party sites and resources on the Internet. Resilient Brands has no control over such sites and resources and Resilient Brands is not responsible for and does not endorse such sites and resources.

Resilient Brands may employ third-party advertising and marketing to deliver ads, information, and other promotions to you, both through our website and other mechanisms. By agreeing to our Terms, you agree to receive such advertising and marketing from Resilient Brands and our partners.

Important Notice

Your use of our website and services and your interactions with us is at your sole risk for which we shall not be liable. Our website and services are provided on an “as is” and “as available” basis.

Resilient Brands makes no warranty that (i) our website or other services will meet your requirements, (ii) our website and services will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of our website and services will be accurate or reliable.

You expressly understand and agree that Resilient Brands will not be liable for any indirect, incidental, special, consequential, exemplary damages, or damages for loss of profits. In no event will Resilient Brands's total liability to you for all damages, losses, or causes of action exceed the amount you have paid Resilient Brands in the last six (6) months, or, if greater, one hundred U.S. dollars (US $100).

To the extent permitted by applicable law, in no event shall the company, its employees, directors, agents, or affiliates be liable for any indirect incidental, special, consequential, or punitive damages, or any loss of profits or revenues whether incurred directly or indirectly.

We shall not be liable for any failure or delay in the performance of our obligations under these terms due to causes beyond our reasonable control, including, but not limited to, acts of God, terrorism, war, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

You agree to indemnify, defend, and hold harmless Resilient Brands, its directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these terms or your use of the website and interactions with us.

Your use of the website and services is also governed by our Privacy Policy. By using our website and services, you consent to the collection and use of your information in accordance with our Privacy Policy.

We reserve the right to terminate or suspend your access to the website and services at our sole discretion, without prior notice, for any violation of these terms and conditions or for any other reason.

Terms will be governed by the laws of Delaware without regard to conflict of law provisions. With respect to any disputes not subject to the dispute resolution procedures set forth above, you agree to submit to the personal and exclusive jurisdiction of the local courts located in New Castle County, Delaware.

The failure of Resilient Brands to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. In case any provision of these Terms is found by a court of competent jurisdiction to be invalid, the validity, legality, and enforceability of the remaining provisions will not be affected and remain in full effect.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of the use of our Services or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

When using our platform to search for and compare service providers, you understand that:

1. Resilient Brands provides information and matching services but does not endorse any specific provider
2. You are responsible for conducting your own due diligence before engaging with any matched providers
3. Any agreements you enter into with third-party providers are solely between you and those providers
4. Our AI-powered recommendations are based on available data and algorithms that may not capture all relevant factors for your specific needs

Our platform uses artificial intelligence to generate provider matches, brand assessments, and recommendations. You acknowledge that:

1. AI-generated content is provided for informational purposes only and should not be relied upon as professional advice
2. Results may contain inaccuracies or may not be suitable for your specific circumstances
3. You should independently verify all AI-generated recommendations before making business decisions
4. Resilient Brands is not liable for decisions made based on AI-generated content or recommendations

If you subscribe to our platform services:

1. You agree to pay all applicable fees as described at the time of purchase
2. Subscriptions automatically renew unless cancelled before the renewal date
3. You may cancel your subscription at any time through your account settings
4. Refunds are provided only as required by law or at our sole discretion
5. We reserve the right to change pricing with reasonable notice